Welcome to Divyne!
You are fascinated by the selling process and have an interest in the beauty and skincare industry, with an understanding of how to solve problems effectively and efficiently. Perhaps you're already establishing meaningful relationships with customers, or maybe you're a fresh graduate looking for an opportunity in a modern, international environment where you're encouraged to speak your mind. Generally, you're a pro when it comes to using your strong negotiation skills, which leads to a more successful selling experience.
We are growing fast and looking for a results-driven Online Sales Associate (E-Commerce) with a modern, international mindset to work with us to help us continue to grow the Divyne brand as we expand across Southeast Asia.
To frame the role further; as our new Online Sales Associate (E-Commerce) you will work closely with the Customer Experience team to strategize and execute on the best ways to promote our products to the customers and provide customized product recommendations that help solve their beauty needs. As a digitally-native brand, we are one of the fastest growing beauty brand companies in Thailand that understands the value of being customer-obsessed, so this is a unique opportunity to learn from the best!
Some typical activities might include:
- Respond to customer inquiries via phone, email, chat and other platforms
- Provide product information, pricing and availability to customers
Upsell products to maximize customer satisfaction and increase sales
Brainstorm with team members to enhance customer experience
Work in a rotation-based system for 5 days/week
This opening is an early career opportunity for you to have a direct impact on Divyne's growth and, for the right person, there is a chance to be given a lot of creative freedom, autonomy, and fast career progression if the right attitude and commitment is shown.
What your profile looks like:
Degree in any field (as long as you have strong negotiation skills)
1-2 years of related experience (talented fresh grads are also welcomed)
Passionate about providing excellent selling and customer experience
Deeply interested in the art and science of selling
Native Thai with good English skills, both written and spoken
- Exposure to successful selling strategies would be a big advantage, but having effective communication and being a team player are essential
- A real desire to learn and grow fast as part of an ambitious and young team
Perks & benefits:
- Chance to be a part of building an industry-challenging brand and company
Competitive salary and an opportunity to move up fast
Very fast progression potential for the right person
Become part of a high-performing and internationally-minded team
- Transparent and collaborative company culture (understand our culture better at careers.divyne.com)
- Modern and private office building - 5 minutes from BTS Bearing by motorbike
Monthly allocations to purchase Divyne products
Monthly performance bonus for delivering results
Beneficial team-building activities from time to time
Unlimited resources for self-learning and development
Our compensation packages are industry leading, with quarterly reviews to maximise growth and recognition.
We share a percentage of our profits with all team members, in exchange for operating as an owner. We're in this together.
We invest in our team's passions and skills with educational courses, books and learning budgets available for all.